Opting out of, or back into, the Open Register
There are two versions of the register of electors – the electoral register and the open register.
Opt out of the open register
You can choose to opt out of the open register at any time by making a request with your full name and address. You can do this by completing the following form:
Remove my name from the open register
Alternatively, you can request to change your open register status in writing or over the phone.
There are two registers. Why?
Using information received from the public, registration officers keep two registers - the electoral register and the open register (also known as the edited register).
The electoral register lists the names and addresses of everyone who is registered to vote in public elections.
The register is used for electoral purposes, such as making sure only eligible people can vote and for other limited purposes specified in law. The personal data in the register must always be processed in line with data protection legislation.
Who uses the electoral register?
- Election staff, political parties, candidates and holders of elected office use the register for electoral purposes
- Your local council and the British Library hold copies that anyone may look at under supervision. A copy is also held by the Electoral Commission, the Boundary Commissions (which set constituency boundaries for most elections) and the Office for National Statistics
- The council can use the register for duties relating to security, enforcing the law and preventing crime. The police and the security services can also use it for law enforcement
- The register is used when calling people for jury service
- Government departments may buy the register from local registration officers and use it to help prevent and detect crime. They can also use it to safeguard national security by checking the background of job applicants and employees
- Credit reference agencies can buy the register. They help other organisations to check the names and addresses of people applying for credit. They also use it to carry out identity checks when trying to prevent and detect money laundering
It is a criminal offence for anyone to supply or use the register for anything else.
The open register is an extract of the electoral register, but is not used for elections. It can be bought by any person, company or organisation. For example, it is used by businesses and charities to confirm name and address details. The personal data in the register must always be processed in line with data-protection legislation.
Your name and address will be included in the open register unless you ask for them to be removed. Removing your details from the open register would not affect your right to vote.
Who uses the open register?
Users of the open register include:
- Businesses checking the identity and address details of people who apply for their services such as insurance, goods hire and property rental, as well as when they shop online
- Businesses selling age-restricted goods or services, such as alcohol and gambling online, to meet the rules on verifying the age of their customers
- Charities and voluntary agencies, for example to help maintain contact information for those who have chosen to donate bone marrow and to help people separated by adoption to find each other
- Charities, to help with fundraising and contacting people who have made donations
- Debt-collection agencies when tracing people who have changed address without telling their creditors
- Direct-marketing firms when maintaining their mailing lists
- Landlords and letting agents when checking the identity of potential tenants
- Local councils when identifying and contacting residents
- Online directory firms to help users of the websites find people, such as when reuniting friends and families
- Organisations tracing and identifying beneficiaries of wills, pensions and insurance policies
- Private-sector firms to verify details of job applicants
Opt back in to the open register
If you are already opted out and wish to opt back in to be included on the open register, please contact us during office hours. Being opted in or out of the open register has no effect on your voting rights or credit rating.
Electoral services contact details
Our opening times are: Monday to Thursday 8.45am to 5.15pm, Friday 8.45am to 4.45pmAddress: Electoral Services, Town Hall, St Owen St, Hereford HR1 2PJ