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Herefordshire Housing is changing the way their clients access their services. You can now contact them online at or by calling 0300 777 4321. Don’t forget you can use the council’s public computers to go online for free at any library or customer service centre. If you require any further information please contact Herefordshire Housing directly.

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Ross Library and Customer Service Centre

Cantilupe Road

Telephone: 01432 383280
Contact us form

Library and customer service opening times

  • Monday: 9.30am to 5pm
  • Tuesday: 9.30am to 7pm
  • Wednesday: Closed
  • Thursday: 9.30am to 5pm
  • Friday: 9.30am to 5pm
  • Saturday: 9.30am to 1pm


For guidance on the map toolbar visit our how to use our maps page.


  • Fully accessible
  • Exterior ramp to entrance
  • Ramp and lift to lower ground floor

Facilities available 

  • Accessible toilet
  • Baby changing facilities
  • Bounce and Rhyme - these are lively sessions with rhymes, songs and musical instruments
  • Bus station opposite the library entrance
  • Free internet access
  • Free wi-fi for library members
  • Gallery/exhibition space for hire
  • Parking - there is one disabled parking space on the street outside the library. There is a pay and display car park in Henry Street behind the library or you can park in a Ross-on-Wye public car park
  • Self-service photocopier - black and white/colour

A to Z of services