Comments, complaints and feedback

We are committed to providing you with the best possible services but if things go wrong, we want to know so we can put them right.

Make a complaint

If you are unhappy with your experience of using council services we want to know.

Tell us what we've done well or what we could do better.

Report any concerns you have about illegal or illegitimate practices involving the council.

Understanding the problems that using AI can cause and what to do if you decide to use it.

To make a complaint or raise concerns about the service received.

For children, young people and families to share opinions about the care or services received.

For complaints about a school or teacher.

What to do if you are not happy with the response you received from the council.

The complaints procedures for the organisations responsible for health services in Herefordshire.

Ward and parish councillors are required to observe the councillors' code of conduct.