Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Whistleblowing is a procedure which enables employees, agency staff, Hoople staff, contract staff or school staff to express any concerns they have about unlawful practices involving the council or services provided to on behalf of the council. You can raise your concerns without fear of victimisation, discrimination or disadvantage.
Members of the public have an equivalent procedure where concerns can be raised to the Council through the Corporate Complaints Process.
Make a whistleblowing referral
If you would like to tell us about what you believe is an illegal or illegitimate practice involving the council, please raise the concern immediately.
The seriousness of the issue may influence who you decide to raise it with, but we hope that in the first instance, you will raise it with your immediate line manager. If this is not practical (for whatever reason), please raise the concern with another senior officer (Head of Service) or Director.
If you feel unable to raise the matter with any of the above (for whatever reason) please raise the concern with the Monitoring Officer, email whistleblowing@herefordshire.gov.uk
Read our privacy notice which tells you how we use your data
Whistleblowing policy and procedure
How will my whistleblowing referral be dealt with?
All whistleblowing referrals are confidential and will be treated sensitively. We will channel them to the most appropriate officer and will keep you informed of who is dealing with the referral and how.
You will not be given any copies of investigative reports or audits, but we may advise you informally of the conclusions of the investigation.
Not all whistleblowing referrals will warrant a full investigation as it may be that the matter can be resolved informally because the information has been misinterpreted.