Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Every organisation providing health services is expected to publicise its own complaints and feedback policy and actively use it. You can find the official complaints procedures for the organisations responsible for health services in Herefordshire below:
If you need support to make a complaint about health services Onside Advocacy can help. They provide a free and confidential service for people in Herefordshire to enable you to make your complaint.
Influence local services
Healthwatch Herefordshire is the consumer champion for health and social care services in Herefordshire. Every local council in England has their own Healthwatch. The national body, Healthwatch England gives advice and guidance to its local Healthwatch. It is a statutory committee within the Care Quality Commission, accountable to the Secretary of State from Health.
You can help influence the shape of health and social care services in the county by providing feedback, positive or negative to Healthwatch Herefordshire, about a service you are currently receiving in health. You will also find more information and opportunities to comment on local services.
Please visit Healthwatch Herefordshire or you can email info@healthwatchherefordshire.co.uk or call 01432 277044.