Missed business waste collection or damaged bin
Please contact us as soon as possible to tell us if your business waste hasn't been collected or if a bin has been damaged. You can call us on 01432 260051.
Missed collection
You will need to provide us with the following information:
- Business name
- Business address
- Location and number of bins
- What time the bins were put out for collection
We will investigate the missed collection and if necessary, arrange for the collection crew to return. There may be a charge for this.
Bin damaged
You will need to provide us with the following information:
- Business name
- Business address
- Location and number of bins
- What damage has occurred to the bin
- How the damage has happened
We will arrange for a new bin to be delivered, but there may be a charge depending on how the damage occurred.