Help with claiming benefits - Better Off
BetterOff is an on-line service for people who live in Herefordshire. It will show you the benefits you may be entitled to and will help you to apply for them online. It also provides information on how to find and apply for jobs.
If you need help with using the BetterOff on-line service and you don't have a family member, friend, or support worker who can help, you can book an appointment with a customer services officer at your local Customer service centre. They can show you how to use BetterOff and access the benefits calculator, claim forms, and carry out job searches.
If you need support with a more complex benefits claim or an issue affecting your benefits claim, our Welfare benefits advisors may be able to help you. If you are unable to leave your home because of disabilities or caring responsibilities, you can use request a home visit to help with benefits claims.