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Direct payments

If you or someone you care for has been assessed by social care services as eligible for care and support from the council, you will be offered a personal budget. When your personal budget is in place, you can ask the council to arrange your care for you or you can use a direct payment so that you can arrange your care and support yourself. Depending on your personal circumstances, you might be asked to make a contribution towards your personal budget. People who have savings and capital above £23,250, other than the home they live in, are not eligible for financial assistance towards non-residential care services from Herefordshire Council. We can make direct payments to:

You can use direct payments to:

  • Employ your own staff to help with your personal care needs and running your home
  • Buy services from a social care agency
  • Maintain your relationships and social activities
  • Maintain a healthy lifestyle
  • Arrange short breaks
  • Get equipment for your home

For more help and advice on direct payments, email: directpaymentadvice@herefordshire.gov.uk or call 01432 260060