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Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

Missed business waste collection or damaged bin

Please contact us as soon as possible to report a missed collection or damage to a bin. You can call us on 01432 260051.

Missed collection

You will need to provide us with the following information:

  • Business name
  • Business address
  • Location and number of bins
  • What time the bins were put out for collection

We will investigate the missed collection and if necessary, arrange for the collection crew to return. There may be a charge for this.

Bin damaged

You will need to provide us with the following information:

  • Business name
  • Business address
  • Location and number of bins
  • What damage has occurred to the bin
  • How the damage has happened

We will arrange for a new bin to be delivered, but there may be a charge depending on how the damage occurred.