Bus contacts
Complaints about bus stops
Herefordshire Council public transport team can assist with complaints about bus stops and shelters. Please email us at public.transport@herefordshire.gov.uk. If a shelter is in a dangerous condition, please call 01432 261800.
Bus service complaints, fares information and lost property
Please contact the correct bus operator by using the table below.
| Operator name | Postal address | Telephone, email and website | Routes |
|---|---|---|---|
| Arriva Midlands North | Arriva Customer Services, 487 Dunstable Road, FREEPOST ANG7624, Luton, Bedfordshire LU4 8DS | 0344 8004411 www.arrivabus.co.uk |
738 740 |
| Celtic Travel | New Street, Llanidloes SY18 6EH | 01686 412231 www.celtic-travel.co.uk |
X11 X15 |
| DRM | The Coach Garage, Bromyard HR7 4NT |
01885 483219 |
420 469 476 |
| First | PO Box 8324, Leicester LE41 9BF | 0345 646 0707 www.firstgroup.com/worcestershire |
405 417 420 481 482 600 671 672 673 674 675 676 |
| Lugg Valley Travel | The Travel Centre, Old School Lane, Hereford HR1 1EX | 01432 356201 yeomanscoachholidays.com |
76 76A 401 402 403 404 489 490 492 494 495 496 498 501 502 504 507 802 |
| N Maddy Coaches | The Neville Arms, Abbeydore HR2 0AA | 01981 240888 nickmaddy@aol.com |
31 54 436 455 456 457 458 459 478 479 |
| Newent Community Link | Sheppard House, Sheppard Way, Onslow Road, Newent, Gloucestershire GL18 1TL | 01531 821227 transport2@newentbb.co.uk |
676 679 |
| National Express | 1 Hagley Road, Birmingham B16 8TG | 0871 7818178 www.nationalexpress.com |
343 444 445 |
| Sargeants Bros. Coaches | Mill Street, Kington HR5 3AL | 01544 230481 dave@sargeantsbros.com www.sargeantsbros.com |
41 460 461 462 |
| Smith's Motors (Ledbury) | Coach Garage, The Homend, Ledbury HR8 1BA | 01531 632953 info@smithsmotorsledbury.com www.smithsmotorsledbury.com |
S64 |
| Stagecoach in South Wales | St David's Road, Cwmbran NP44 1PD | 01633 485118 south.wales@stagecoachbus.com www.stagecoachbus.com/about/south-wales |
T14 X3 |
| Stagecoach West | Freepost SWC 1845, Gloucester GL1 1BF | 01452 783540 west.enquiries@stagecoachbus.com www.stagecoachbus.com/about/west |
32 33 34 35 36 44 132 782 |
| Yarranton Brothers | Eardiston Garage, Tenbury Wells WR15 8JL | 01554 881229 | 731 |
| Yeomans Canyon Travel | The Travel Centre, Old School Lane, Hereford HR1 1EX | 01432 356201 yeomanscoachholidays.com |
39 39A 71 71A 71B 72 72A 72B 72C 74 74A 74S 75 75S 77 77A 77B 78 78A 78X 79A 88 88A 412 413 426 436 437 440 441 442 446 447 448 449 453 454 477 492 |