Bus contacts

Complaints about bus stops

Herefordshire Council public transport team can assist with complaints about bus stops and shelters. Please email us at public.transport@herefordshire.gov.uk. If a shelter is in a dangerous condition, please call 01432 261800.

Bus service complaints, fares information and lost property

Please contact the correct bus operator by using the table below.

Operator name Postal address Telephone, email and website Routes
Arriva Midlands North Customer Care Department, FREEPOST ANG 7624 Luton, Beds LU4 8BR 0344 8004411
www.arrivabus.co.uk
738 740
Celtic Travel New Street, Llanidloes SY18 6EH 01686 412231 X11 X15
DRM The Coach Garage, Bromyard HR7 4NT 01885 483219
drm@drmbus.com
420 469 476
First 7 Castle Meadows, Norwich NR1 3DE 0345 6020121
info.wyvern@firstgroup.com
www.firstgroup.com/worcestershire
405 417 420 482 600 671 672 673 674 675 676
H & H Coaches Broad Meadows, Ross-on-Wye HR9 7RQ 01989 566444 411
Lugg Valley Travel The Travel Centre, Old School Lane, Hereford HR1 1EX 01432 356201 76 76A 401 402 403 406  489 490  492 494 495 496 498 501 502 504 507  802
Newent Community Link Sheppard House, Sheppard Way, Onslow Road, Newent, Gloucestershire GL18 1TL 01531 821227
transport2@newentbb.co.uk
 676 679
National Express 1 Hagley Road, Birmingham B16 8TG 0871 7818178
www.nationalexpress.com
343 444 445
Sargeants Bros. Coaches Mill Street, Kington HR5 3AL 01544 230481
dave@sargeantsbros.com
www.sargeantsbros.com
41 43 460 461 462  493 846 863
Smith's Motors (Ledbury) Coach Garage, The Homend, Ledbury HR8 1BA 01531 632953
info@smithsmotorsledbury.com
www.smithsmotorsledbury.com
S64
Stagecoach in South Wales St David's Road, Cwmbran NP44 1PD 01633 485118
south.wales@stagecoachbus.com 
www.stagecoachbus.com/southwales
T14 X3 
Stagecoach West Freepost SWC 1845, Gloucester GL1 1BF 01452 783540
west.enquiries@stagecoachbus.com 
www.stagecoachbus.com/wyeanddean
32 33  34 35 36 44 132 746 
Yarranton Brothers Eardiston Garage, Tenbury Wells WR15 8JL 01554 881229 731
Yeomans Canyon Travel The Travel Centre, Old School Lane, Hereford HR1 1EX 01432 356201 39A 71 71A 71B 72 72A 72B 74 74A 74S 75 75S 77 77A 77B 78 78A 78X 79 79A 79B 81 81A88 88A 412 413 426 436 437 440 441 442 446 447 448 449 453 454 477 492 809
George Youngs Coaches Holme Bungalow, Glebe Road, Newent GL18 1BJ 01989 763889 31 54 436 456 457 458 459 478 479