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Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

Direct payments card

Your direct payment can now be paid to a payment card account. You pay for services in the same way that you pay for goods with a bank or debit card. Your provider can contact us if they have any queries about the card. The payment card account is great because:

  • The council can view your account online, which means you don't need to send your accounts to the council. You just need to keep all your receipts
  • They are safe and easy to use - you can pay for all your services and activities using the card
  • You can make payments online via a bank transfer, direct debit or standing order or in person using chip and pin or through telephone banking, making it easier to purchase activities at a wider range of places
  • You don't need a bank account to have a card, the council will open the account for you
  • You can ask for a named person to have a card on your behalf

To find out more, contact a direct payments officer by email directpaymentadvice@herefordshire.gov.uk or call 01432 260060.