Missed payments

If you are struggling to pay your Council Tax or are behind with your payments, please contact us as soon as possible to discuss.

Missing a payment

If you miss a payment we will issue a reminder notice to you and you will have seven days to pay. If you fail to do this, we will ask you to pay the whole amount within a further seven days. If your account remains unpaid, we will issue a summons for you to attend the Magistrates Court and costs of £85 will be added to your account..

Council Tax reminders 

We can issue a maximum of two reminders a year. If you default from the instalments on a third occasion, we will issue a final notice confirming your right to pay by instalments has been withdrawn and we will require you to make full payment within seven days. If you fail to pay within that time, we will issue a summons for you to attend the Magistrates Court and costs of £85 will be added to your account.

Court summons

If a Liability Order is granted this gives the council further statutory powers to collect any outstanding monies in a variety of ways. This can include a referral to enforcement agents for collection which will add further costs to the balance, an attachment of earnings/benefit or referral to a debt collection agency. We can also consider committal and bankruptcy proceedings. To discuss a Liability Order, email recovery@herefordshire.gov.uk or call 01432 260380.