A new public consultation on library services has been launched by Herefordshire Council - assessing what people value most highly now and what they would like to see developed in the future.

The short survey runs until Wednesday 20 May 2026 and is looking to gather views from both library users and people who don’t use them on how services should develop in the future. It covers how library services can evolve to meet changing needs and expectations, ensuring they remain relevant, inclusive and responsive to communities across Herefordshire.

Libraries continue to play an important role at the heart of local communities, offering access not only to books and information, but also to digital services, learning opportunities and welcoming spaces for people to connect.

The survey also looks at current activities delivered in libraries which not everyone may be aware of, in addition to the well-known function of providing access to books, including to borrow, and information. Current activities also include practical support in reading and literacy for people of all ages, helping people use computers and the internet, and providing a safe and welcoming place to spend time for people and often helping tackle social isolation. Projects in the county’s libraries help people into work and to develop new skills and learning, promote and support better health and wellbeing, and bring people together for a huge variety of events and activities.

People are being asked what they value most about libraries now, what role they think libraries should play in the future, and services or support they would like to see developed. This includes views on how libraries can continue to support learning, digital inclusion, access to information and community life in general.

The feedback and insight will be central to shaping how library services are delivered over the next three years.

The survey can be completed online.

Or pick up a paper copy at any Herefordshire library. All responses are confidential and anonymous.