Lost or damaged items
We understand that normal wear happens, but if an item has been damaged or lost please contact us. A replacement charge may be added to your account. You can pay at your local library or online at your convenience.
There are no replacement charges for books borrowed by under-fives.
Replacement charges
Books
| Type of book | Hardback | Paperback |
|---|---|---|
| Adult fiction | £12 | £7 |
| Adult non-fiction | £14 | £12 |
| Children's fiction | £8 | £6 |
| Children's non-fiction | £9 | £9 |
| Under fives' fiction | No charge* | No charge* |
| Under fives' non-fiction | No charge* | No charge* |
| Large print books |
£14 |
£14 |
*Board books and picture books that have been borrowed using an adult’s library account will be charged at hardback £7 and paperback £5.
Media items
| Item | Charge |
|---|---|
| Audiobooks | No standard charge |
| DVDs (PG, 12, 15, 18) | £17 |
| Children's DVDs (U) | £10 |
Inter-library loans
Items borrowed from other library authorities as an inter-library loan will be charged at the rate set by the lending library.
Replacement copies
We don’t accept replacement copies of items. This is because the item may not be the current edition or suitable for library stock. The replacement charge may be used to buy new and different titles.
Contact Herefordshire Libraries
The County Libraries Unit oversees all the Herefordshire libraries and can help with general enquiries about our libraries and distribution of books. Use the link below to find contact details and locations for individual libraries.
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