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Herefordshire is experiencing significant and widespread flooding. Please avoid any unnecessary travel and do not enter flood water.

Get rid of pests at your home

We know pests can be a nuisance, damage your home and can affect your health. We can help. Our team are professional, experienced and qualified.

You'll need to pay for us to get rid of the pests before we can start. Our pest control technicians are not able to accept cash or cheques as payment. All appointments are subject to a £29.95 call out charge and you can use the table below to find the charge that applies to the pest you would like us to treat. You can pay by debit or credit card details when you arrange an appointment.

Contact us to book an appointment:

  • Contact centre opening hours are Monday to Friday - 9am to 4.15pm
  • Telephone: 01432 261761
  • Online: Contact us form
  • Email: ethelpline@herefordshire.gov.uk
  • Postal address: Pest Control, Herefordshire Council, 8 St Owen Street, Hereford HR1 2PJ

If you need advice please use the contact us form.

Domestic pest control charges

Service Price (includes VAT at 20%) Notes
Advisory visit  (call out charge) £29.95 This is non-refundable. Fee deducted if treatment starts
Insect identification £11.95 per identification Bring sample into 8 St Owen Street, Hereford
Ants £59.95 Fee is for one treatment
Bedbugs £149.95 for a two bedroom house. Additional bedrooms £75. Retreatment if required after two weeks £75 Fee is for one treatment
Cluster flies £89.95. Retreatment if required after 2 weeks £49.95 Fee is for one treatment

Insects (not ants, bedbugs, wasps, bees, hornets, cluster flies)

£119.95 for a two bedroom house. Additional bedrooms £24. Retreatment if required after four weeks £60

Fee is for one treatment

Wasps  £54.95
£27.95 - Additional nests if treated at same site, same time
We do not treat bees unless they are a threat to safety
Mice / rats £96.95 - Up to 5 visits within a maximum 35 calendar day period Includes all labour, equipment and materials.
Moles £120 (minimum) Price dependent on area affected. Includes all labour, equipment and materials. No concession.

Concession charges for domestic pest control

Concession charges are available if you receive Housing or Council Tax benefits.

Service Price (includes VAT at 20%) Notes
Advisory visit  (call out charge) £29.95 Fee deducted if treatment starts
Insect identification £11.95 per identification Bring sample into 8 St Owen Street, Hereford
Ants £39.95 Fee is for one treatment
Bedbugs £119.95 for a two bedroom house. Additional bedrooms £60. Retreatment if required after two weeks £60 Fee is for one treatment
Cluster flies £69.95. Retreatment if required after 2 weeks £29.95 Fee is for one treatment

Insects (not ants, bedbugs, wasps, bees, hornets, cluster flies)

£89.95 for a two bedroom house. Additional bedrooms £18. Retreatment if required after four weeks £45

Fee is for one treatment

Wasps / bees £39.95
£19.95 - Additional nests if treated at same site, same time
We do not treat bees unless they are a threat to human safety
Mice / rats £66.95 - Up to 5 visits within a maximum 35 calendar day period Includes all labour, equipment and materials.