Benefit claims normally start from the Monday after we receive your application.
We try to decide all benefit claims within 14 days of receiving a completed application with all documents.
It is possible to backdate some claims.
If you or your partner are at the qualifying age for State Pension Credit, we can automatically backdate your new claim by up to three months.
If you are of working age, we can backdate your Housing Benefit claim up to one month and Council Tax Reduction up to three months - if there was a good reason, such as:
- You were in hospital
- You were dealing with a family crisis
- You were advised that you would not get benefit
Discretionary Housing Payments
Discretionary Housing Payments can only be backdated if you were getting Housing Benefit or Council Tax Reduction at the time you want your claim to start from.