About your circumstances

Why do you need to know about my circumstances?

The amount of Housing Benefit you are entitled to depends on your circumstances, this is why we will have asked you a lot of detailed questions about your income and your savings and is also why we ask for evidence of the information you give us.

For example, if you do not tell us that you have recently been employed part-time then this could result in you receiving more Housing Benefit than you are entitled to, causing an overpayment of Housing Benefit, which you will be required to pay back.

What circumstances affect my entitlement?

There are a number of circumstances that can affect how much Housing Benefit you are entitled to. The pages in this section will explain them.

How do I let you know that my circumstances have changed?

It is very important you tell us if any of your circumstances change so that you are paid the correct amount and we avoid overpaying you, as you will be expected to repay overpaid benefits.

You will need to have ready:

  • Your Housing Benefit or Council Tax Reduction reference number. These are 9 digit numbers beginning with 500, e.g. 500123456
  • Your National Insurance number

Report a change in your circumstances