Our use of cookies

We use necessary cookies to make our site work. We’d also like to set analytics cookies to help us understand how our site is used.

For more information about the cookies we use, see our cookies page.


Cookie settings

To change cookie settings at anytime, see our cookie settings page.


Necessary cookies

We need to use some cookies to provide essential functionality, such as, security and accessibility. These are called necessary cookies. You can disable them by changing your browser preferences, but our site might not function correctly without them.

Skip to main content

What to do in an emergency

In an emergency:

  • Call 999 if people are injured or if there is a threat to life
  • Don't put yourself, or others, in danger
  • Follow advice given by the emergency services
  • Remain calm, and try to help others if you are able and it is safe to do so.

Go in, stay in, tune in

If you are not involved in an emergency but are close by, or believe you may be in danger, in most cases:

  • Go in to your home, or other building, if it is safe to do so
  • Stay inside until the emergency is over or you are instructed by the emergency services to move elsewhere
  • Tune in to a local radio station or TV news station to hear the latest information about the emergency. During some emergencies, it may not be safe to go in to a building, for example is there is a fire. Always follow the advice given by the emergency services.

Stay informed

You should only trust social media feeds from official sources. In Herefordshire, these include:

Facebook accounts

X handles

Local radio stations

Keep a battery-powered or wind-up radio in your emergency kit and tune in to local stations during disruption or emergencies:

  • BBC Hereford and Worcester
    94.7/104/104.6 FM
    Phone: 01905 748485
  • Free Radio
    96.7/97.6/102.8 FM
    Phone: 01905 746644
  • Sunshine Radio
    106.2/107/107.8 FM
    Phone: 01432 264847

Evacuating your home

If you need to evacuate your home in the event of an emergency:

  • Listen and comply with instructions from the emergency services
  • Account for all family members
  • Get your pets together with leads, cages
  • Take any important items you may need with you, such as mobile phone, credit cards, medication, ID
  • Get your emergency kit
  • Find out, where safe to do so, if neighbours need any assistance

It is a good idea to consider now where you might go in case you are asked to evacuate your home: