Help getting heard and complaints

Advocacy means getting support from another person to help you express your views and wishes, and help you stand up for your rights. Someone who helps you in this way is called your advocate.

All looked after children and care leavers can access the independent advocacy service if they want support in having their voice heard and listened to. You might want something to stop, start or change in your Pathway Plan and feel that you are not being listened to properly or you might want to make a complaint.

For more information, visit Hear Me - Children's rights and advocacy service

You can call the advocacy service on 01432 383113 or email: hearme@herefordshire.gov.uk

If you want to make a complaint you can call 01432 260180 or email: childrenscomplimentsandcomplaints@herefordshire.gov.uk