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Support with domestic abuse

If you are experiencing domestic abuse, help is available. Major sporting events can be a difficult time for some people. If you are worried about your own safety, or that of someone you know, confidential support and advice are available on our domestic abuse page.

Our customer service standards

This section outlines how we work with you to deliver services and resolve issues. Herefordshire Council conducts a wide range of services, either directly or through contracted providers, catering for people living, working or visiting the county. The approach and standards in this section give an overview of what you can expect, recognising that services need to fulfil different requirements and have different regulatory responsibilities.

View our customer service strategy.