Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Hereford Museum and Art Gallery is currently closed. It is undergoing a major transformation to create a modern space that celebrates Herefordshire's rich heritage while embracing the future. The redevelopment will honour the museum's legacy and reflect a renewed commitment to community, inclusivity, and sustainability. Visitors can look forward to an inspiring blend of history, culture, and innovation when the museum reopens.
For updates on the redevelopment project go to the Transforming Hereford Museum and Art Gallery page.

During this period, The Old House Hereford remains open to the public. This well-preserved 17th-century timber-framed building provides a fascinating insight into daily life during Jacobean times.
For those interested in exploring the museum's extensive collections during the redevelopment, the History Store offers access to a wide range of collections and educational resources.
We appreciate your understanding and patience as we work to enhance our facilities and look forward to welcoming you to the newly transformed Hereford Museum and Art Gallery when it reopens.
Visitor information
Opening hours
Temporarily closed.
Entry
Free
Location
Hereford Museum and Art Gallery
Broad Street
Hereford
HR4 9AU
Accessibility
Hereford Museum and Art Gallery is currently closed for redevelopment, and we are working to ensure improved accessibility when we reopen.
Events and displays
Please visit our Events calendar to discover what's on and explore year-round offerings by Herefordshire Museum Service.
Contact us
Telephone: 01432 383383
Email: herefordmuseums@herefordshire.gov.uk