A Children and Families Strategic Improvement Plan has been created to transform Herefordshire's Children's Social Care services over three years. It was endorsed by Cabinet at the 28 October 2021 meeting and the current updated version was approved by the Operational Improvement Board on 27 June 2022.

The Plan sets out how we will deliver high-quality services for the county's children and young people and place them at the heart of decision-making processes. It aims to rebuild trust and ensure that we provide compassionate and effective services for children and young people that last into the future.

View the Children and Families Strategic Improvement Plan

Background information

A High Court judgment was published on 26 March 2021, which raised significant concerns about Herefordshire's children's social care services. Following this, on 18 May 2021, the council was issued with a non-statutory improvement notice by the Department for Education (DfE).

£5.2 million has been made available from council reserves to fund the changes needed to comprehensively improve our services.

A Children's Services Improvement Board was formed to oversee our improvement journey, consisting of representatives from a wide range of agencies who work with children and young people. The Board is chaired by DfE appointed Improvement Advisor, Gladys Rhodes White OBE.

Tell us about your experience of Herefordshire's Children's Social Care services

If anyone has concerns about the way they, or someone they know, have been treated by Herefordshire Children's Social Care services, you can contact us on our CareConcerns page or email CareConcerns@herefordshire.gov.uk