A Herefordshire Children’s Services Improvement Plan has been created to transform Herefordshire's Children's Social Care Services.

The detailed Action Plan sets out how the council is addressing each of the areas identified for improvement by Ofsted following a review of the service in July 2022, and a tenth area identified during a recent LGA SEND Peer Review.

The Plan was endorsed by Cabinet on Thursday 15 December. It aims to improve the outcomes for children and young people across the county.

A huge amount of the improvement work is already under way in response to the Ofsted inspection and the LGA Peer Review findings and change is happening at pace.

View the Herefordshire Children's Services Improvement Plan

Background information

High Court judgment was published on 26 March 2021, which raised significant concerns about Herefordshire's Children's Social Care Services. Following this, on 18 May 2021, the council was issued with a non-statutory improvement notice by the Department for Education (DfE).

On 21 September 2022, Herefordshire Children’s Services was rated inadequate following an Ofsted inspection that took place between 18 to 29 July 2022, and the council was given three months to prepare an Improvement Action Plan in response.

Following the publications of the Ofsted report a statutory direction was issued by the Secretary of State to Herefordshire Council on 21 September 2022, and Eleanor Brazil was appointed as Commissioner for Children’s Services in Herefordshire. Eleanor brings additional oversight and a wealth of experience to our work as we continue to improve our services and ensure that children and families of Herefordshire get the support they deserve.

£11.49 million has been made available from council reserves to fund the changes needed to comprehensively improve our Children’s Services.

A Children's Services Improvement Board has been formed to oversee our improvement journey, consisting of representatives from a wide range of agencies who work with children and young people. The Board is chaired by DfE appointed Improvement Advisor, Gladys Rhodes White OBE.

Tell us about your experience of Herefordshire's Children's Social Care services

If anyone has concerns about the way they, or someone they know, have been treated by Herefordshire Children's Social Care services, you can contact us on our CareConcerns page or email CareConcerns@herefordshire.gov.uk

Are you worried about the safety of a child or a young person?

If you have current concerns about the safety of a child or a young person then find out how you can help now.