Guidelines for essential visits to household recycling centres

All household recycling centres are open for pre-booked vehicles only:

Book a slot to visit a household recycling centre

Planning to visit on bike?

  • Residents able to bring their household waste by bicycle can access any of Herefordshire's recycling centres in the same way as a motorised vehicle
  • Pre-booking is required at all sites from Monday 14 September

Planning to visit on foot?

  • Pedestrian access is permitted at Kington, Ledbury and Ross-on-Wye
  • Residents wishing to visit on foot must pre-book a slot like all other users

Do not visit if you have Covid-19 symptoms

  • Do not visit the site if you or a member of your household are unwell, as you should be following the government guidance on self-isolation. This means you should not visit if you are:
    • Extremely vulnerable and are remaining at home for shielding purposes
    • Symptomatic with coronavirus (Covid-19)
    • In a 14-day household isolation
  • Please check whether council collections of garden or bulky waste are available to you before travelling to a recycling centre. If available, you should make use of council collection services rather than travelling to a household waste recycling centre
  • After visiting the recycling centre, please remember not to touch your face and to wash your hands for 20 seconds on arrival at your destination
  • Head to the Recycle Now website for more information on recycling during the coronavirus (Covid-19) outbreak

Social distancing measures will be in place at each site

  • Only a limited number of residents will be allowed on site at any one time
  • Once the maximum number of residents are on site, staff will implement a 'one out, one in' access policy
  • No assistance will be provided on site so only load items you can unload yourself
  • Alternate parking spaces/bays will be blocked off
  • Access to each skip will be by one resident at a time

Restrictions to some services

  • Only household waste will be accepted - no traders or business waste
  • No soil improver/compost sales
  • No re-use/charity drop off points

If you do need to visit, please be patient

  • Staff will be on hand to ensure all guidelines are followed
  • Keep to the 2 metre distancing rules at all times
  • Ideally come alone and wear gloves and suitable footwear (no open toe sandals)
  • Stay in your vehicle while queuing to aid with social distancing and wait to be directed to a parking bay by staff
  • Please be patient. Remember that going to HRCs will be different from the way the system operated before lockdown, and that it will be a while before social distancing restrictions are lifted
  • Transit-type vans and trailers will need a 2020/21 CVT permit to enter the site
  • If you have a CVT permit please display to site staff and then place into the container
  • Last entry to the sites will be strictly 15 minutes before they are due to close

Please act responsibly towards other visitors and staff

  • Severn Waste Servives will not tolerate any form of abusive behaviour towards its staff and will take action against offenders
  • If you do not comply with social distancing guidance, you will be asked to leave the site and the site may have to close temporarily

Consider other ways of managing your waste

  • If you are able to manage your waste differently or at home please do so. Some simple measures that will help include:
    • Cut and drop - don't collect grass cuttings unless you intend to use them for home composting, simply cut the grass without the collector on
    • Create a compost heap - if you have room. If not, use a low cost home composter to keep the garden tidy
  • Please check whether council collections of garden, bulky, or other wastes are available before travelling to a household recycling centre. If available, please use the services rather than making a visit
  • DIY waste - store your DIY waste responsibly until restrictions are lifted
  • Consider contacting a registered skip hire company
  • New appliances. Request that the supplier takes back the old appliance wherever possible
  • Electrical items - contact your local electrical items store and ask if they offer a 'take back' scheme
  • Food waste - plan your meals to reduce waste. Check your fridge is the correct temperature and store perishable food in the freezer wherever possible
  • Do not burn your waste - burning most wasted is illegal. Store any waste that cannot be collected safely until restrictions are lifted

More Covid-19 information for waste and recycling