My Account and online forms system maintenance
Due to system maintenance, My Account and online forms will be unavailable between 3.30am and 6am on Monday 19 January 2026. We apologise for any inconvenience.
Rubbish and recycling documents
- Recycling and waste bins collection guide (pdf, 438kB)
- Household waste collection service standards (pdf, 294kB)
- Recycling and waste collection guide - Romanian (pdf, 399kB)
- Recycling and waste collection guide - Lithuanian (pdf, 395kB)
- Recycling and waste collection guide - Polish (pdf, 392kB)
- Recycling and waste collection guide - Bulgarian (pdf, 396kB)
- Protocol for district nurses setting up a clinical waste collection (pdf, 389kB)
- Commercial vehicle/trailer permit policy (pdf, 132kB)
- Commercial vehicle trailer/permit FAQs (pdf, 180kB)
- Recycling and waste sacks collection guide (pdf, 1MB)
- Shared bins waste and recycling collection guide (pdf, 1MB)
- Recycling and waste collection guide - Ukrainian (pdf, 1MB)
- What can I put in my recycling bin? leaflet (pdf, 421kB)
- Large item collection service terms and conditions (pdf, 487kB)