Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
If a defect contributes to an accident and we have failed to properly inspect and repair the highway, you may be able to claim reimbursement of your losses. If an incident occurred as a result of works carried out by a utility company or others, your claim may be against them.
By law, you will need to prove that:
- The highway in question was not maintained appropriately and was dangerous, and
- This was the direct cause of the accident
In defence of any claim, we will need to demonstrate that all reasonable steps were taken to ensure the highway was safe, in accordance with our Highway Safety Inspection Manual.
To submit a claim:
Complete a highways claim form
If you have any queries, please call 01432 261800.