Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
If there is any risk of danger to people or property from floodwater ring 999 immediately. This is an emergency service - non-emergencies such as domestic leaks are treated differently.
Report it
Use the contact details below to direct your report to the appropriate agency.
- Flooding on a road or footpath
- Blocked drains or gullies on a road
- Flooding to your property from other rivers, streams, drains, ditches, brooks or groundwater
Alternatively, you can call us on 01432 261800.
- Flooding from a burst water main or sewer flooding - call Welsh Water on 0800 085 3968 (24-hour service) or Severn Trent Water on 0800 783 4444 (24-hour service)
- Flooding to your property from main rivers (Rivers Arrow, Dore, Frome, Leadon, Lugg, Teme, Wye and the Pinsley and Worm Brooks) - call the Environment Agency Floodline on 0345 988 1188 (24-hour service)
Report flooding to your property or highway and land drainage issues
This service is not for emergencies.
If you have suffered from flooding, let us know where and what happened as this may help us to minimise flooding problems there in the future. You don't need to leave your name.
You can also use the form to tell us about past flooding that has affected your property or community.
Report a flooding incident or highway and land drainage issues