We ask you to set up an account with us to report some things, such as missed collections, so we know where the bin is. If you don't have an account yet you can register with us through our online system. It will only take a few minutes and means you can quickly report other things to us in the future.

Bin collection


Bin lost or stolen


Damaged bin

If your bin is damaged we will replace it but there is a charge.

Request a replacement for a damaged bin

After reporting a damaged bin, please leave it somewhere accessible, so we can change it without disturbing you.