What is GovDelivery Digital Subscription Management (DSM)?
GovDelivery DSM is a hosted web application that allows public sector and other organisations to improve distribution of documents and information. GovDelivery DSM is accessed through client organisation websites and is used to manage interest in specific topic areas and disseminate information via email, text messaging, RSS and other digital mediums.
What information does GovDelivery DSM collect? How is that information used?
GovDelivery DSM collects and stores the information required to deliver services to users. In most cases, this is limited to email address and subscription preferences. Some organisations using GovDelivery DSM may also ask users to protect their information with a password and/or request other information to better communicate.
Information you provide when using GovDelivery DSM:
GovDelivery uses this information:
- To provide the services you request
- To improve the content of the website
- For announcements related to new content on the portion of the site you were using when you provided the information
GovDelivery never shares information gathered through our clients with third parties for promotional purposes.
Other information about you
In addition to information you provide (email address, password, subscriptions, preferences), GovDelivery DSM uses technology to determine:
- What type of browser is being used
- The website from which users enter GovDelivery DSM
- Which GovDelivery pages are viewed
This technology does not identify users personally - it simply helps to compile statistics about our visitors and use of GovDelivery DSM. GovDelivery, Inc. uses these statistics and shares them with third parties only to improve our website design and content and in connection with marketing programmes.
GovDelivery DSM message analytics track email message open rates and link click-throughs by message recipient. This information is used only by client organisations and for the evaluation of message efficacy and interest.
GovDelivery DSM utilizes session cookies to ensure seamless continuity between screens in a single session. Session cookies are not shared with other websites, do not track or store personal information, and expire as soon as the user closes the active browser.
What if you do not wish to have your information stored by GovDelivery for any reason or purpose?
If you have submitted information to GovDelivery DSM and would prefer that GovDelivery not store your information for any purpose, simply visit GovDelivery to cancel your subscription and delete your profile. You can also request removal by sending an email to firstname.lastname@example.org stating your request. GovDelivery, Inc. will act promptly to honour your request.
GovDelivery does not knowingly collect personally identifiable information from children under the age of 13. If a child has submitted personally identifiable information to GovDelivery DSM, we ask that a parent or guardian send an email to email@example.com with the child's name and/or email address and we will do our best to delete the information from our files.
EU Safe Harbor
GovDelivery, Inc. abides by the EU Safe Harbor framework as set forth by the US Department of Commerce regarding collection, use and retention of data from the European Union.
Secure Sockets Layer (SSL)
GovDelivery DSM uses Secure Sockets Layer (SSL) to encrypt personal information before it travels over the Internet. SSL technology is the industry standard for secure online transactions.