Council’s Talk Community COVID-19 response team will provide help and support where it’s most needed in Herefordshire

If you are worried about how you might cope in the coming weeks - help is on hand through Herefordshire Council’s ‘Talk Community’ COVID-19 response team.

The council knows that this is a worrying and challenging time for many, so in response to the outbreak of COVID-19 we are working with community organisations and local businesses to help connect people to support in their local area.

The Talk Community response has been setup to identify and support the most vulnerable residents in the county.  We will be providing reassurance and support over the coming weeks, helping you to live well in your own home for as long as is needed.

This week all Herefordshire households have received a letter with information about what to do if you need support or additional help.  This letter has been sent out to coincide with the advice from the government that certain vulnerable groups should self-isolate for 12 weeks and other people should stay at home for the next 3 weeks.

The letter includes a request for volunteers and so far this has resulted in over 600 people coming forward to offer support in their local community.

Stephen Vickers, Herefordshire Council, Director of Adults and Communities, said: “We would like to thank all of the volunteers who have offered their support so far.  We will be in touch with everyone who has registered their details.  However, we do need more people to assist us with our Talk Community response, so if you can help please contact the council’s Talk Community COVID-19 response team on 01432 260027 or email”

For the latest news about how COVID-19 is affecting council services visit

For the latest government advice visit

Published: 27th March 2020