We use cookies

Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

Be a good neighbour with our top tips for preventing excess noise this summer

Herefordshire Council’s summer noise hotline opens today (Friday 21 June 2019). Noise officers from the council’s Environmental Protection team will once again be out and about around the county on Friday and Saturday monitoring noisy summer hot spots and investigating noise complaints.

Herefordshire Council receives up to 1000 noise complaints a year, with a 50% increase over the summer months. Most summer noise complaints are about loud music, parties, barking dogs and loud factory equipment, so the council is urging residents and businesses to follow their top tips to make the summer enjoyable and prevent noise nuisance occurring in your neighbourhood.

Environmental Health Service Manager Charles Yarnold said:

“People have the right to enjoy themselves and some noise is inevitable in work and at home during the summer. We are asking that residents and businesses consider the noise they are creating and think about how excessive and prolonged noise could be affecting their neighbour’s quality of life.

“Noise can be a real problem if it keeps someone awake at night when they have work the next day, or if it stops them enjoying life at home during the day. Simple steps such as informing neighbours of a planned party or leaving contact details if a barking dog is going to be unattended can prevent complaints and mean you can be contacted directly if any problems arise. Fortunately, most residents and businesses in Herefordshire are considerate of their neighbours, but we will take firm action against the small minority who persist in causing noise nuisance.”

Herefordshire Council’s out of hours noise team will be available on 01432 261761 9pm to 2am every Friday and Saturday evening from 21 June until the end of August, and on August bank holiday Sunday.

To be a good neighbour this summer, read the top tips for limiting summer noise at www.herefordshire.gov.uk/summernoise


Top tips for limiting summer noise

Parties and gatherings

Always be respectful towards your neighbours and their family, particularly if they have to get up for work the next day. Neighbours are less likely to have a problem with a party if they know about it in advance and what time it will finish. Remember noise from the garden travels further, so make plans to go inside later in the evening and encourage your guests to keep their voices down.

Stereos and TVs

Position the TV and speakers away from your neighbour’s wall – raised off the floor if possible. Keep the volume low as bass frequencies carry further, or use headphones if you like your music loud.


Constant barking or whining from a dog can be disturbing to neighbours, especially in the summer when people (and dogs) spend more time outside. Dogs may bark because they are lonely or unhappy; if you are going away and your dog is being checked on by a dog sitter, leave a contact number with your neighbours just in case of problems.


Don’t mow your lawn or start DIY too early or late - you may be an early riser or a night owl, but others may not be! Noisy DIY activities should be kept to a minimum amount of time, or pre-warn neighbours about lengthy DIY work. When buying new power tools, look for the Quiet Mark Award which can help you choose quieter equipment.


Make sure the music in your car isn’t disturbing others when you are parked up or waiting for someone. Check that your car alarm works properly and if not, get it mended quickly. Be considerate when carrying out car repairs and make sure you don’t start your work too early or too late.


Leave a house key and contact number with a neighbour - they can contact you if the house alarm goes off while you are away.


Regularly monitor and maintain noisy equipment that can be heard from outside your premises, especially if they operate through the night. When there is less traffic on the roads, low frequency and machinery noises can become louder.

Published: Friday, 21st June 2019