The county’s Healthwatch service is changing

Healthwatch Herefordshire logoA new Healthwatch Herefordshire social enterprise has been established today (20 April).

Healthwatch was established across the country as part of the Health and Social Care Act 2012.  The service is delivered by independent social enterprise organisations on behalf of local councils and aims to represent the views of residents on local health and social care issues.

From 2013, the contract to deliver Healthwatch Herefordshire was held by Herefordshire Voluntary Organisations Support Service (HVOSS).  HVOSS took the decision not to continue providing the service when the contract expired in March 2017. 

As a result, the council has considered alternative solutions and has set up a new independent social enterprise to ensure the Healthwatch service continues to be delivered across Herefordshire.  

Councillor Patricia Morgan, Cabinet member for health and wellbeing, said: "The new social enterprise in Herefordshire will be supported by Healthwatch Worcestershire, which is one of the leading Healthwatch organisations in the country. 

"The chief officer of Healthwatch Worcestershire, Simon Adams, has recently been appointed as the chair of the West Midlands Local Healthwatch Network, so our county will receive extensive support and experience to ensure residents' voices are heard.

"I'd like to thank the outgoing Healthwatch Herefordshire board members for their hard work and dedication over the past four years.  The board has left a sound platform for the new provider to build upon now and in the future."

Published: 20th April 2017