Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Microsoft Outlook service disruption
We are aware of the global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result of the outage, some of Herefordshire Council's online forms and enquiries may be affected.
This is because many of the forms submitted through our website are delivered to our teams via Outlook email.
Urgent requests
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call our customer contact centre.
Full details on how to contact services are on our website
For anything that is not urgent, please continue to use our website, although there may be delays in us receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Thank you for your patience and understanding.
Published: Friday 13 November 2026