Service update – Microsoft Outlook service disruption
We are aware of a global Microsoft service disruption which may affect Outlook and other Microsoft services.
As a result, some of Herefordshire Council's online forms and enquiries may be affected. This is because many of the forms submitted through our website are delivered to our teams via email.
If you need to contact us about something urgent, please do not rely on submitting an online form at this time. Instead, please contact the relevant service by telephone, or call customer contact centre, contact numbers - Contact us - Herefordshire Council
For anything that is not urgent, you can continue to use our website, although there may be delays in receiving or responding to submissions.
We are monitoring the situation and will provide further updates as necessary.
Green for Go! - Garden waste collections begin in Herefordshire
Herefordshire Council’s new Garden Waste Collection Service started on Monday 30 March 2026 with the first collections continuing across the county until Friday 10 April.
The Garden Waste Collection crew was out in force in and around Ledbury as the service kicked-off in fine style.
The waste collected is turned into compost and fertiliser, which can be used in gardening and the agricultural industry to support local green growth.
With the collections now in full swing, residents who have signed up for the scheme are reminded to have their garden bins ready.
Customers can check when their bins will be collected using the Council’s Check your bin collection day tool.
So, what can you put in your garden bin? Grass cuttings, hedge clippings, leaves, twigs, small branches, dead flowers, weeds, and windfall fruit.
The service costs £60 per year — plus a £10 bin delivery fee — and is flexible: share bins with neighbours, add extra bins, or transfer your subscription if you move home.
Herefordshire Council’s Deputy Leader and Cabinet Member for the Environment, Cllr Elissa Swinglehurst, said:
“It’s fantastic that the first garden waste collections are underway! Don’t forget to put your bins out so you can be among the first to enjoy this convenient and eco-friendly service. And if you haven’t signed up yet, there’s still time — don’t miss out!”
Check your date and make sure your bin is out, and get ready to keep your garden tidy, green, and growing.
Haven’t signed up yet? There’s still time — join in and be part of Herefordshire’s new Garden Waste Collection Service.
Find out more and sign up here
Published: Wednesday 1 April 2026