Test and Trace support payment

From 28 September 2020, you may be entitled to a £500 payment if you:

  • Have tested positive for Covid-19 (coronavirus) or
  • Have had close contact with someone who has tested positive on or after 28 September 2020 and has been instructed to self-isolate by NHS Test and Trace

These payments are designed to help ensure people who have tested positive for Covid-19 and their close contacts self-isolate for the required period to stop the onward spread of the virus. They are also designed to encourage people who are eligible for this payment to get tested if they have symptoms. This is important to help stop the transmission of Covid-19 and avoid further economic and societal restrictions.

Who can apply

To apply for the standard Test and Trace payment, all of the following must be true. You:

  • Must have been told to self-isolate by NHS Test and Trace
  • Must be employed or self-employed
  • Must be unable to work from home and will lose income
  • Must be receiving Universal Credit, Working Tax Credit, Income Based Employment Support Allowance, Income Based Jobseekers Allowance, Income Support, Housing Benefit or Pension Credit

You will need to provide the following information with your application:

  • NHS Test and Trace notification - you will need to provide your 8 digit unique reference number
  • Bank statements showing the last two months transactions
  • Proof of employment - you will need to provide wage slips and your employer's contact details
  • Proof of self-employment - this can be evidence of self-assessment, trading income, current accounts

Apply for the Test and Trace support payment

If you meet all the criteria, are on a low income and will face financial hardship as a result of not being able to work due to requiring to self-isolate but you are not in receipt of a qualifying benefit, then you may be eligible for a discretionary payment.

There may be other help available to you if you have been affected financially by Covid-19, see the benefits and personal financial support page.

Fraudulent applications and repeated non-compliant claims will be taken very seriously by the council. If you are found to have committed fraud (or to have attempted to do so) you will be prosecuted. We also have the right to recoup money, while taking any necessary recovery action.

Herefordshire Council Test and Trace Support Scheme October 2020