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Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

What is Talk Community

Talk Community response to Coronavirus (COVID-19)

Our Talk Community COVID-19 response team has been set up to provide help and support where it’s most needed in Herefordshire, to identify and support the most vulnerable residents who may be shielding or self-isolating.

Working together with Hereford Rotary Club and HVOSS, the council co-ordinates requests for support with volunteer groups around the county. There are now around 1,300 volunteers supported by a network of re-deployed council staff, who act as link workers, co-ordinating the local response and ensuring each call is completed safely. Volunteers are available across the county, so that we can reach people no matter where they are located, or how isolated their location.

Herefordshire Council receives around 200 calls a day for support and many of the requests are for very basic requests such as:

  • Going shopping for food
  • Collect prescriptions from the pharmacy
  • Taking care of pets

All volunteers practise social distancing and are provided with guidance on a range of topics including hygiene, mental health, safeguarding and keeping healthy.

Our Wellbeing Information and Signposting Herefordshire (WISH) website provides information and links to local services that are offering food delivery, groceries and online activities.

If you are worried about how you might cope in the coming weeks, have gaps in your support plan or need extra assistance, then the Talk Community COVID-19 response team can help you.

You can complete our request for support form:

Request help from community volunteers

Call us on 01432 260027 or email talkcommunitycovidresponse@herefordshire.gov.uk

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