Healthcare services for children
You need to make an appointment with your GP to discuss your child. If you are referred to a specialist, there is often a diagnostic pathway (a process map) to guide you through the process. You can find details of Herefordshire GP surgeries, dentists, pharmacies and many other services on NHS Choices. If your child is living with a significant or complex health need that requires care over an extended period, you may be eligible to receive NHS continuing healthcare or NHS-funded nursing care. To find out more, contact Herefordshire's Continuing Healthcare team on 01432 383359 or go to NHS Choices Continuing Healthcare
Occupational therapists are attached to every clinical speciality and provide a service to all age groups. They carry out the assessment which is needed for a child or young person to get a referral to the services listed below. They assess in-patients and identify needs and problems resulting from illness, injury or disability. This helps to facilitate a safe and timely discharge. For more information on the Occupational Therapy service for children and young people, visit the Wye Valley NHS Trust paediatric occupational therapy webpage.
Children's hearing service
The children's hearing service provides the early identification, assessment and intervention of children with hearing difficulties. Any child or young person age 0 to 19 can use the centre. The team includes audiologists and assistant technical officers who also visit primary schools to offer hearing tests to all children in Year 1.
The children's community nursing team have extensive training and experience in providing care for children up to 17 years who are registered with a Herefordshire GP. The team is based in the Kite Centre at No1 Ledbury Road, Hereford, and work Monday to Friday, 9am to 5pm. Children can be referred to the team by GPs, paediatricians and regional children's hospitals.
Educational psychology is concerned with children and young people in educational and early years settings. Herefordshire psychology service supports staff and parents in these settings to understand and help children and young people who have a variety of challenges. These include learning and social and emotional difficulties, issues around disability as well as more complex developmental conditions. The team also completes statutory psychological assessments of children and young people for Herefordshire Council as part of the Education Health and Care (EHC) plan process.
The Child and Adolescent Mental Health Service (CAMHS) is for those up to age 18, and their families. It is a multi-disciplinary team, which includes psychiatry, psychology, social worker, art therapy, family therapy, cognitive behavioural therapy and occupational therapy. The focus is on hyperkinetic problems, depression and anxiety that affect day to day living. CAMHS also works with children experiencing eating disorders and deliberate self-harm. The service is provided by 2gether NHS Foundation Trust, and access is by referral from a GP, paediatric service, adult mental health service, educational setting or social worker. For children over 18 there will be transition to adult mental health services if appropriate.
Community Paediatricians are a small specialised team providing a consultant-led service dedicated to improving the health and wellbeing of children, young people and their families. You may also attend appointments at the Paediatric department(children's ward) at Hereford's County Hospital, which provides inpatient and outpatient treatment of medical and surgical conditions in children.
Physiotherapists identify and maximise movement potential through health promotion, preventative healthcare, treatment and rehabilitation. There is a specialist community physiotherapy service for babies, children and young people and you can find more information on the Wye Valley NHS Trust paediatric physiotherapy webpage.
Speech and language therapy
The speech and language therapy service provides assessment and intervention for children and young people with speech, language, voice, communication and feeding or swallowing difficulties. This is to reduce the impact of these difficulties on their wellbeing and their ability to participate in their everyday lives. For further information visit the Wye Valley NHS Trust speech and language therapy webpage.
If you are dissatisfied with your treatment from a health service provider in Herefordshire you should complain to them directly. Healthwatch Herefordshire is the consumer champion for health and social care services in Herefordshire and can provide you with advice and extra support.