Address
Hereford Customer Services
Blueschool House
Blueschool Street
Hereford
HR1 2LX
How to find us
Opening times
Customer service desk
- Monday - Friday: 10am to 4pm
- Saturday and Sunday: Closed
Public access computers
- Monday - Friday: 9am to 5pm
- Saturday and Sunday: Closed
Use the public access computers for the following online services:
- Pay your Council Tax
- Apply for Housing Benefit and Council Tax Reduction
- Renew your bus pass
- Apply for Universal Credit
Payments desk opening hours
- Monday to Friday: 10am to 3pm
- Saturday and Sunday: Closed
Services available
- Public access wifi and computers
- Blue badges
- Concessionary travel (by appointment only, Wednesdays 9.15am to 1.15pm)
- Car parking
- Council Tax
- Housing Benefit
- Planning (you may submit applications, make payments and receive general advice)
- Waste and recycling
- A wide range of information and general advice on all council services
Book an appointment with a customer services officer for support with Blue Badge applications, Council Tax enquiries, Housing Benefit and Council Tax support or help using the BetterOff online benefits calculator.
Additional services
Housing Solutions
- Monday - Friday 10am-4pm
Home Point
- Monday 10am-1pm
- Tuesday 1pm-4pm
- Wednesday 10am-1pm
- Thursday 1pm-4pm
- Friday 10am-1pm
- Saturday and Sunday: Closed
Jobcentre Plus
- Monday 9am-5pm
- Tuesday 9am-5pm
- Wednesday 10am-5pm
- Thursday 9am-5pm
- Friday 9am-5pm
- Saturday and Sunday: Closed
Accessibility
- Fully accessible
- All services on ground floor
Parking
The nearest council car parks are:
- Garrick multi-storey (399 spaces, 18 disabled spaces)
- Maylord Orchards (208 spaces, 9 disabled spaces)
Visit the Herefordshire Council parking page for more information about our council car parks.
There is a non-council car park next to Blueschool House, however this car park does not offer concessions to Blue Badge holders.
Service standards
Read our Customer service standards.