We use cookies

Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

Cookies used on this website

www.herefordshire.gov.uk puts small files (known as 'cookies') onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they're for and when they expire.

Cookies that measure website usage

Cookie Name Purpose Type of cookie
Google Analytics ga
gat
gid
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Find out more in the Google privacy policy ga - Persistent (+2 years)
gat - Session
gid - Persistent (+1 day)
Socitm Website performance service socitm_include_me
socitm_exclude_me
socitm_exclude_alt
The Socitm Website performance service is a customer satisfaction survey that asks one in five users their opinion on using the website. It uses cookies to determine whether you have participated in the survey or have rejected taking part. It uses this information to prevent the same customer using the same user account on the same computer from being asked to participate in the survey again during the current survey year. The cookies are deposited from our domain and are set to expire one year after placement. Find out more in the Socitm Website performance service privacy and cookie policy Persistent (+1 year)

Cookies that remember your settings

Cookie Name Purpose Type of cookie
Generic authorisation/roles cookie .ASPXAUTH
.ASPROLES
HerefordshireAuth
It is set when you log into a secure area of the site, for example my account, Ofsted secure area etc. It contains information about your login expiry and roles. The information is encrypted. This cookie is deleted when you close your browser. Session
Results per page planningSearchResultsPerPage
locationsSearchResultsPerPage
libraryCatalogueSearchResultsPerPage
prisonerRegisterSearchResultsPerPage
willsSearchResultsPerPage
These cookies remember the number of results to display per page in the associated search. Persistent (+10 years)
NEF Eligibility Checker NefEligibility-type
NefEligibility-startDate
NefEligibility-reason
NefEligibility-dob
These cookies are used to store details about a partially completed eligibility check. Persistent (+1 month)

Cookies that are essential for using this website

Cookie Name Purpose Type of cookie
Essential site cookie PHPSESSID The technology running most of the website sets a session marker to identify you while you are browsing our site. No personal information is stored. This cookie is deleted when you close your browser. Session
Essential site cookie TestCookie It determines if a browser accepts cookies. Session
Essential site cookie ASPSESSIONIDXXXXXXXX The technology running most of the website (pages with filenames ending in .asp) sets a session marker to identify you while you are browsing our site. No personal information is stored. This cookie is deleted when you close your browser. Session
Essential site cookie ASP.NETSessionId The technology running most of the website (pages with filenames ending in .aspx) sets a session marker to identify you while you are browsing our site. No personal information is stored. This cookie is deleted when you close your browser. Session
Essential site cookie RequestVerificationToken This cookie is set to protect users from Cross-Site Request Forgery (CSRF) attacks. Session
Essential site cookie SERVERID This is used for load balancing between web servers. Session

Third-party cookies

This website also contains third-party cookies. They are:

  • Better Off Benefits Calculator
  • Capita self service for managing your Council Tax, benefits and business rates accounts
  • Gov Delivery email subscription service
  • Synergy by Servelec childcare directory
  • Embedded content and social media

Cookies placed on your computer or mobile device from a third-party are not related to herefordshire.gov.uk. The council does not control how a third-party uses their cookies. Please check the third-party website's privacy policy.

Embedded content and social media cookies

Our site has a number of pages with embedded videos or other content that utilise cookies from a third-party to enable this.

Further information

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit all about cookies.org.