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Severe weather conditions - Flooding

Herefordshire is experiencing significant and widespread flooding. Please avoid any unnecessary travel and do not enter flood water.

Set up a direct debit

The easiest way to pay your Council Tax is by direct debit. Paying by direct debit allows you to have a choice of four payment dates: 1st, 10th, 15th and 26th of the month. You can also pay over 10 or 12 months. You will need a Herefordshire Council Tax account to set up your direct debit online.

Set up an online account to pay Council Tax by direct debit

To set up your Council Tax account, you will need to email us at counciltax@herefordshire.gov.uk to request a Personal Identification Number (PIN). Please ensure you quote your 8 digit Council Tax account reference in your email. Your PIN will be sent to your registered Council Tax address. Once you have received the PIN, you can register your email for an account and activate your Council Tax account immediately. Once you have activated your account with your PIN, you can then set up your direct debit and amend your bank details online. Payments are taken automatically from your bank account and there is no need to renew your direct debit instruction each year after it has been set up. If the amounts to be paid or the payment dates change, we will notify you 10 working days in advance of your account being debited or as otherwise agreed.


Go to My account

If you want to apply by post, you can download a direct debit instruction