Citizens Advice offer consumer advice for a range of products and services. They deal with initial telephone enquiries about consumer advice issues such as faulty goods and services and complaints about local businesses on behalf of Herefordshire trading standards.

Visit the Citizens Advice website for further information or phone the advice line on 03454 040506. For callers with inclusive minutes on their phone plan, please phone 02081 850710. Phone lines are open 9am to 5pm Monday to Friday (closed bank holidays and all other public holidays). 

You can also find advice using:

  • The CEnTSA frequently asked questions (FAQS) search, where you can find answers to the most commonly complained about issues including builders and home improvements, cars, eating out, holidays, buying goods and services, mail order, financial services, household and appliance repairs