Local support for Armed Forces veterans

Herefordshire has a large community of former service personnel settled and living in the county. There is a range of dedicated services available locally and nationally for veterans to access, particularly in times of need.

Support

Herefordshire's Veteran Support Centre

Herefordshire's Veteran Support Centre (VSC), offers a friendly and safe one-stop shop for anyone in the armed forces community. If you are serving or have served in HM Forces: Royal Navy, Army or Royal Air Force, (including National Service), local support is on hand for you and your family. The VSC aims to quickly refer you to the right organisation to ensure you get the best support. It works closely with a range of providers who are able to use the flexible spaces at the centre for meetings and workshops. The VSC can also support individuals seeking support with training, employment and volunteering opportunities.  

19 West Street, Hereford HR4 0BX
Opening times: Mon/Wed/Fri 9.30am to 4.30pm
Call: 07792881354 or email Mike.davey@herefordshire.gov.uk

Veterans' Gateway

Wherever you are in the UK the Veterans' Gateway offers comprehensive, single point of contact and online support to veterans and their families. The service will signpost you to your nearest support so you can get the help you need. It also offers lots of information and guidance including a team of advisers available 24 hours a day on 0808 802 1212.

Service to Civvy Street

A booklet packed full of practical and useful information to help you and/or your family members settle into civilian life in Herefordshire. The booklet is available at a number of locations including at the Military Charities Helpdesk in Blueschool House, Hereford, Blueschool Street, Hereford HR1 2LX.

Alternatively, you can download a copy of Service to Civvy Street.

Military Charities Helpdesk

There is a free, drop-in Military Charities Helpdesk to support armed forces personnel, their families and veterans with a range of issues, including welfare and benefits. It operates at the Customer Service Centre, Blueschool House, Blueschool Street, Hereford on Tuesdays and Thursdays between 10am and 2pm. Appointments are now also available on Mondays.

The Herefordshire Armed Forces Covenant Task Group runs the helpdesk, with the help of the Royal British Legion and SSAFA Forces Help. It is staffed by volunteer caseworkers from both charities, who work closely with Herefordshire Council staff at the customer service centre to ensure the best possible support is in place.

Armed Forces and Veterans Breakfast Club

For veterans and serving members of the Armed Forces. There are Veterans Breakfast Clubs all over the UK and further afield that all share the same ethos of mutual support and understanding. Breakfast Clubs exist to facilitate veterans (also quite often current service personnel) meeting face to face in a relaxed, safe, social environment.

They meet every fortnight on Saturday mornings at 9.30am in Hereford and Leominster. For further information contact the club through the Facebook page Hereford Veterans Breakfast Club or call Lynne Gladwin 07964011353.

From Saturday 19 January 2019, The Hereford Breakfast Club moved to The King's Fee, 49-53 Commercial Road, Hereford HR1 2BJ. It continues to meet fortnightly.

The Leominster Breakfast Club is held at The Dukes Head, 3 Corn Square, Leominster, HR6 8LR.

Herefordshire Veterans Support Group

Herefordshire Veterans Support Group (HVSG) provides a safe and friendly environment where ex-service personnel can talk confidentially with like-minded people about any health or well-being issues they have. HVSG works with charities like SSAFA, Royal British Legion, The Warrior Programme and Combat Stress.

HVSG meets at Saxon Hall, Hoarwithy Road, Hereford on Mondays and Thursdays between 11am and 4pm.

For more information email Alan ajhvsg1967@gmail.com or visit the Herefordshire Veterans Support Group website.

The Buchanan Trust

Set in 700 acres in rural Herefordshire, The Buchanan Trust provides a working-farm base recovery unit for veterans, including residential accommodation.

The Cart Shed

Veterans applying new skills, learned at The Cartshed.The Cart Shed runs a veteran programme in North Herefordshire offering a range of courses in coppicing, crafts, hedging/fencing and horticulture. Running alongside the programme is specialist mental health support to help manage issues individuals may be facing. To find out more visit The Cart Shed.

Hereford Cafe and Hub

This city centre cafe is run by the First Light Trust. The cafe is open to the public alongside offering service to those who served in the emergency services and armed forces and their families. The cafe provides specialist support to anyone in crisis, in particular anyone suffering from PTSD, depression and anxiety, homelessness, drug and alcohol issues.

SSAFA

Herefordshire has an active local branch of SSAFA who offer experienced, non-judgemental and friendly advice, as well as a variety of practical services which cover a range of social, family and financial issues.

Royal British Legion

The Royal British Legion helps the Armed Forces community through welfare, companionship and representation as well as being the nation's custodian of remembrance. They can also support through their area welfare team that can be accessed through the Military Charities Help Desk at Customer Service Centre, Blueschool House, Hereford or through their Helpline on 0808 802 8080 (8am to 8pm all week)

Combat Stress

Combat Stress provides mental health support for veterans and serving personnel. Their clinical and professional outreach team develop a programme of treatment and support to meet individual needs. They are also available online and through their 24 hour helpline – for more details visit the Combat Stress website.

Help for Heroes

Help for Heroes supports those with injuries and illnesses attributable to their service in the British Armed Forces. They have a Community Recovery Team who identify priority areas to improve physical and mental health and wellbeing. They offer a range of services including sport recovery sessions, clinical and professional support. The Recovery team in Wales also covers Herefordshire.

Veterans UK (Pensions and compensation)

Veterans UK administers the armed forces pension schemes and compensation payments for those injured or bereaved through service. They also provide welfare support for veterans of any age, and their families through the Veterans Welfare Service and the Veterans UK. Helpline: 0808 1914218 or visit Veterans UK website for more information.

Drug and alcohol support

Addaction Veteran Support

Specialist support is available for veterans affected by drugs and alcohol in Herefordshire. The service offers one-to-one and group work for those in need, including families and loved ones.
Call: 01432 802487 or email herefordshire@addaction.org.uk

Health and wellbeing

Armed forces healthcare

The armed forces healthcare section of the NHS website explains how the NHS can help if you're in military service or a veteran.

GPs

To ensure veterans access the right treatment at the right time there are some good points to bear in mind. Registering with a GP is probably one of the most important things you will need to do. Ensure you tell them of your military background so they can access your medical records and give you the support you need. There are a number of Herefordshire surgeries that are accredited as Veteran Friendly:

  • Belmont Medical Centre, Eastholme Avenue, Belmont, Hereford HR2 7XT
  • Cantilupe Surgery, 51 St Owen Street, Hereford HR1 2JB
  • Colwall Surgery, Stone Drive, Colwall, Malvern WR13 6QJ
  • Cradley Surgery, Bosbury Road, Cradley, Malvern WR13 5LT
  • Kingstone Surgery, Kingstone HR2 9HN
  • Kings Street Surgery, 22A King Street. Hereford HR4 0RG
  • Moorfield House Surgery, 35 Edgar Street, Hereford HR4 9JP
  • Wargrave House Surgery, 23 St Owen Street, Hereford HR1 2JB

Defence Medical Welfare Service

Providing  practical and emotional support to the armed forces community whilst they are receiving medical treatment​. Herefordshire has a caseworker based at the County Hospital. Call: 07785614832 

Dentists

Use the NHS search site to find NHS and private dentists in Herefordshire.

2gether NHS Trust PTSD Support

2gether PTSD offer specialist, clinical treatment and support for anyone suffering symptoms of PTSD living in Herefordshire.

WISH

WISH is the wellbeing and signposting online directory for Herefordshire. If you are looking for a service, support group, advice or service for a particular issue this online directory gets you quickly to a local contact.

Veterans’ Mental Health Transition, Intervention and Liaison Service

An NHS local and regional service for veterans, provided by specialist staff in mental health who have an expert understanding of the armed forces. Call: 0300 323 0137​

Housing

Herefordshire Council do not own or manage any homes. All Herefordshire’s social housing is owned and managed by housing associations operating in the county. View a full list of housing associations including steps to finding an affordable home.

Employment

See information about finding a local job on the Resettlement page.

If you are unable to find the help you need please contact your local Armed Forces Covenant Partnership at: hafc@herefordshire.gov.uk