We use cookies

Coronavirus information

Information on how coronavirus is affecting our services across the county and the latest updates

Guidelines for essential visits to household recycling centres

The following household recycling centres are open:

Open hours 7 days per week from 8am to 6pm.

The following sites are open for pre-booked vehicles only:

Access will not be allowed to the site without a pre-booked pass.

Book a slot to visit a household recycling centre

Planning to visit on bike?

  • Residents able to bring their household waste by bicycle can access any of Herefordshire’s recycling centres in the same way as a motorised vehicle.
  • Pre-booking is required at Ross on Wye, Ledbury, Bromyard and Kington.
  • At Hereford and Leominster no booking is required and cyclists will be expected to wait their turn alongside other users.

 Planning to visit on foot?

  • Pedestrian access is permitted at Kington, Ledbury and Ross on Wye.
  • Residents wishing to visit on foot must pre-book a slot like all other users.

Do not visit if you have Covid-19 symptoms

  • Do not visit the site if you or a member of your household are unwell, as you should be following the Government guidance on self-isolation. This means you should not visit if you are:
    • Extremely vulnerable and are remaining at home for shielding purposes
    • Symptomatic with coronavirus (COVID-19)
    • In a 14-day household isolation
  • Please check whether council collections of garden or bulky wastes are available to you before travelling to a recycling centre. If available, you should make use of council collection services rather than travelling to a household waste recycling centre.
  • After visiting the recycling centre, please remember not to touch your face and to wash your hands for 20 seconds on arrival at your destination.
  • Head to the Recycle Now website for more information on recycling during the coronavirus (Covid-19) outbreak.

Social distancing measures will be in place at each site

  • Only a limited number of residents will be allowed on site at any one time.
  • A 'supermarket style' system will be implemented, with a 'one out, one in' access policy.
  • No assistance will be provided on site so only load items you can unload yourself.
  • Alternate parking spaces / bays will be blocked off.
  • Access to each skip will be by one resident at a time.

Restrictions to some services

  • Only household waste will be accepted - no traders
  • No soil improver / compost sales.
  • No re-use /charity drop off points.
  • No asbestos disposal.

If you do need to visit, please be patient - we expect sites to be busy

Both sites will be open seven days a week. Help to avoid queues and long waiting times by not rushing to sites immediately in the first few days. Staff will be on hand to ensure all guidelines are followed.

  • Keep to the 2 metre distancing rules at all times
  • Ideally come alone and wear gloves and suitable footwear (no open toe sandals)
  • Stay in your vehicle while queuing to aid with social distancing and wait to be directed to a parking bay by staff.
  • Please be patient. Remember that going to HRCs will be different from the way the system operated before lockdown, and that it will be a while before social distancing restrictions are lifted.
  • Transit-type vans and trailers will need a 2020/21 CVT permit to enter the site.
  • If you have a CVT Permit please display to site staff and then place into the container. 
  • Last entry to the sites will be 5.45pm as the sites shut at 6pm.

Please act responsibly towards other visitors and staff

  • Severn Waste Services will not tolerate any form of abusive behaviour towards its staff and will take action against offenders.
  • If you do not comply with social distancing guidance, you will be asked to leave the site and the site may have to close temporarily.

Consider other ways of managing your waste

If you are able to manage your waste differently or at home please do so. Some simple measures that will help include:

  • Cut and drop - don't collect grass cuttings unless you intend to use them for home composting, simply cut the grass without the collector on.
  • Create a compost heap -  if you have room. If not, use a low cost home composter to keep the garden tidy.
  • Please check whether council collections of garden, bulky, or other wastes are available before travelling to a household recycling centre. If available, please use the services rather than making a visit.
  • DIY waste - store your DIY waste responsibly until restrictions are lifted.
  • Consider contacting a registered skip hire company or wait until the recycling centres are operating as normal.
  • New appliances. Request that the supplier takes back the old appliance wherever possible.
  • General waste - Plan your meals to reduce waste. Check your fridge is the correct temperature and store perishable food in the freezer wherever possible.
  • Do not burn your waste - burning most wastes is illegal. Store any waste that cannot be collected safely until restrictions are lifted.

More Covid-19 information for waste and recycling