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Social and affordable housing consultation

Wednesday 18 January to Wednesday 15 March 2017

In partnership with Herefordshire’s housing associations, the council is consulting on proposals to change the current social and affordable rented housing lettings system across the county and we want to know what you think.

The proposed changes aim to give customers greater choice, more direct access to homes managed by housing associations, easier access to the housing market through mobile technology and provide better value for money for the housing associations.

Take part in the consultation

Complete the online questionnaire

You can also complete a questionnaire at any of the council’s customer service centres or talk to your local housing association.

If you need help to understand this document, or would like it in another format or language, please email:


Please note that any information you provide will be treated as strictly confidential and will only be used for the purposes described above. It will not be shared with any other parties. Any comments provided may be included in anonymous form in any published results.

Your personal information will be held and used in accordance with the Data Protection Act 1998. The council will not disclose such information to any unauthorised person or body but where appropriate, will use such information when improving its various functions and services. 

Dates and publication of results

The consultation will run from 18 January to 15 March 2017.

Results will be collated and published on this page in April 2017.

Who we are consulting

  • Are you on the housing register?
  • Have you tried to register but been turned down by HomePoint?
  • Are you thinking of moving into rented social or affordable housing in the future?

We want to hear from anyone who has experience of using the current lettings system for social housing, or who may be thinking of using it in the future.

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