Our use of cookies

We use necessary cookies to make our site work. We’d also like to set analytics cookies to help us understand how our site is used.

For more information about the cookies we use, see our cookies page.


Cookie settings

To change cookie settings at anytime, see our cookie settings page.


Necessary cookies

We need to use some cookies to provide essential functionality, such as, security and accessibility. These are called necessary cookies. You can disable them by changing your browser preferences, but our site might not function correctly without them.

Skip to main content

Manage your Housing Benefit claim online

Registering to view your Housing Benefit claim online is a really good and efficient way of keeping track of your claim to ensure that the correct information is held, meaning you can continue to receive the Housing Benefit you're entitled to.

This will benefit you in ways such as being able to access your claim 24/7, not needing to wait for office hours to get an answer to any queries you have and much more.

As an existing claimant, currently in receipt of Housing Benefit and/or Council Tax Reduction, you can register and view information we hold about your claim, including the following:

  • Detailed breakdowns of your awards
  • A breakdown of your household income, including earnings, as we have it on our records
  • A breakdown of your liability for rent, also including Council Tax liabilities
  • Any correspondence we have sent you

You can also subscribe to receive your Housing Benefit letters electronically. Whenever there is a new letter regarding your claim, you will receive an email with a link so that you can view it straightaway.

Registering will also allow you to gain access to manage your Council Tax account.

Register for an online account to manage your Housing Benefit and/or Council Tax