Name
Personal licence
Summary

You or a member of your staff must hold a personal licence if you sell alcohol from licensed premises, so that every sale or supply of alcohol is authorised by a personal licence holder.

'Licensed premises' include any premises allowed to sell alcohol under a premises licence. You don't need a personal licence to sell alcohol under a temporary events notice.

About this licence
Legislation
Fees

The fee for a personal licence application is £37, cheques should be made payable to: Herefordshire Council or alternatively you can pay online using a debit or credit card. Please note, we do not have the facilities to process cash payments.

Application and guidance notes

Pre-application service

We now offer a pre-application service which can be tailored to meet your needs and is for applicants applying for any type of licence under the Licensing Act. We offer three levels of service - application advice, application assistance, and a check and send service or any combination of these. Find out more about this service.


Apply for a licence

Validity and renewals

A personal licence is valid indefinitely. 

Personal licences remain valid unless surrendered, suspended, revoked or declared forfeit by the courts. 

If you have already been issued with a Personal Licence which shows an expiry date you now do not need to renew it, even when the date showing on your existing licence passes.

We will not automatically be issuing new licences to remove the expiry date. However, if you would like a new Personal Licence issuing without an expiry date showing you can return your existing licence (badge and paper counterpart) together with a fee of £10.50. and x2 passport size photos along with a covering letter.

Register
Contact us to view the public register.
Complaints
Contact us in the first instance.
Contact details
  • Telephone: 01432 261761 (All calls are dealt with by our contact centre staff and are allocated to an officer who will take action on the service request between one to ten working days)
  • Email: licensing@herefordshire.gov.uk
  • Address: Herefordshire Council, Licensing Department, Plough Lane, Hereford HR4 0LE - for correspondence only
    There is no reception open to the general public in respect of licensing at Plough Lane and staff have no access or ability to photocopy applications or documents.
    You should send applications or documents by email to licensing@herefordshire.gov.uk

Emails to the department are allocated to the appropriate staff member who will take action between one to ten working days.
If you have not had a response before the 10 working days have expired please do not contact us again, as it may further delay a response. Please also ensure you have quoted your licence or taxi licence reference number or given your address in your call/email.
Sending repeat or chaser emails will not prompt a quicker response and may result in a back log of emails and a possible further delay.

Thank you for your understanding.