Record details

Address
The Master's House
St Katherines
Ledbury
Herefordshire
HR8 1EA
Contact us

Online: Contact us form

General information

Queries relating to council tax and benefits can be answered from 9.30 – 1.00pm weekdays apart from Wednesday. Appointments can be made to see an advisor which you can make at the counter or online.

We can help with a range of council queries throughout the day including payments.

Book an appointment to discuss your council tax or benefits

If you need to speak to a customer services officer at Ledbury Customer Service Centre about your council tax or benefits, please use our online booking form to make an appointment.

Queries relating to council tax and benefits can be answered from 9.30 – 1.00pm weekdays apart from Wednesday.

Opening times for enquiries and cash desk
  • Monday: 9.30am to 4.30pm
  • Tuesday: 9.30am to 6pm
  • Wednesday: Closed
  • Thursday: 9.30am to 4.30pm
  • Friday: 9.30am to 4.30pm
  • Saturday: Closed
Services available
  • Blue badges
  • Planning
  • Building control
  • Housing benefit
  • Council tax
  • Business rates
  • Housing
  • Transportation
  • Environmental health and trading standards
  • Waste and recycling including commercial vehicle and trailer permits
  • Wide range of information, leaflets and general advice on all council services
Facilities
  • Free internet access
  • Public printing and photocopying
  • Wi-Fi
Parking

Parking is available at St Katherine's car park.

For further information on car parks in Ledbury visit the parking page.

Ledbury Market Theatre box office

You can purchase tickets for live shows on the door, subject to availability. On Saturdays and Sundays from 9am - 7pm tickets may be reserved by phone only on 07967 517125.

For further details visit the Market Theatre website.

Service standards