Business climate adaptation support programme privacy notice

Information held about you

In order to be considered for the business climate adaptation support, it is necessary for us to collect and hold personal information about you.

This information will include:

• Details about the business such as name, address, contact details and registration details
• Contact we have had with you, such as emails and telephone calls
• Information on climate impacts and adaptation specific to the organisation.

Who is processing your data

All personal data held is processed in accordance with data protection law. the data controller for the information outlined in this privacy notice is Herefordshire Council.

How we will use the information we hold about you

We will collect information about the business (where applicable) to determine your eligibility for the business climate adaptation support programme

How the law allows us to use your information

The legal basis for processing the data is:

• Your consent, which you can withdraw at any time by notifying us.

Who we will share your information with

We may share your information with partner organisations, including:

Our selected deliver partner for the project, Sustainability West Midlands (SWM). They will use the information to get in touch with you and prepare for a site visit to deliver a bespoke adaptation action plan. 

We will not normally share your information with organisations without your consent, however, there may be certain circumstances where we would share without consent such as where we are required to do so by law, to safeguard public safety, and in risk of harm or emergency situations. 

Any information which is shared will only be shared on a need-to-know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.

How long we keep your personal information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept for seven years. All information will be held securely and destroyed under confidential conditions.

Your rights

You have a number of rights under data protection law, including the right to request your information and to request that the information be amended or erased if incorrect. 

To request your records, you will need to put your request in writing and provide proof of identification to the Information Governance team, Herefordshire Council, Plough Lane, Hereford HR4 0LE or via email, informationgovernance@herefordshire.gov.uk

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner’s Office.

Providing accurate information

It is important that we hold accurate and up to date information about you in order to assess your needs and delivery the appropriate services.  If any of your details have changed, or change in the future, please ensure that you inform us as soon as possible so that we can update your records.

Further information

If you have any questions or concerns about how your information is used, please contact BCAP@herefordshire.gov.uk in the first instance. You can also contact the Data Protection Officer, at Herefordshire Council, Plough Lane, Hereford HR4 0LE, telephone (01432) 260616, email: informationgovernance@herefordshire.gov.uk

More information about data protection and how it applies to you can be found on the Information Commissioner’s Office website.

Service web page

Business climate adaptation programme

Last updated date

August 2026