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Claim Council Tax Reduction

This form is for new claims for Council Tax Reduction only. If you have a question about an existing claim or any other enquiry, please contact us.

When you submit this form, you will also need to provide:

Start a new claim for Council Tax Reduction

Evidence of identity

All documents must be original documents, not photocopies.

  • Birth, marriage or civil partnership certificate; or divorce, annulment, separation or ending of a civil partnership papers in your current name. If your name has changed because of marriage or civil partnership, provide your marriage or civil partnership certificate as well
  • Passport (current and valid) or Biometric Residence Permit
  • Medical card or television licence in your name
  • Gas, electricity, water or phone bill (but not a mobile phone bill), in your name, received within the last three months
  • Current full or provisional driving licence (photo card or paper)
  • Cheque card, credit card, debit card or cash card
  • Bank or building society statement (not older than four weeks) or passbook
  • Certificate of employment in HM Forces or Merchant Navy
  • B79 form for notice that you have been released from prison
  • Letter from a solicitor, social worker, probation officer, doctor or HM Revenue and Customs.
  • Letter from the Home Office about immigration status
  • Residence permit, Police Registration Certificate, Immigration and Nationality Directorate travel document, standard acknowledgement letter (SAL1 or 2) or Application Registration Card (ARC)
  • Home detention curfew licence

These are examples, not a full list. We need one document for you and one for your partner (if you have one). You can also use any of the documents in the evidence of National Insurance guidance from government to confirm your identity, as long as it is a different document from the one you use to confirm your National Insurance number.

Evidence of National Insurance number

We need one document to confirm your National Insurance number and one to confirm your partner's National Insurance number, if you have a partner.

All documents must be original and not photocopies and could be:

  • P45 or P60
  • Letter from HM Revenue and Customs about tax or tax credit
  • Bank statements showing payments by direct debit for class-2 National Insurance contributions, or benefit payments received showing your National Insurance number on the statement, for example, Incapacity Benefit or State Pension
  • Payslips, salary statement or works pension statement (as long as it shows your National Insurance number)
  • Letter that the Pension Service or Jobcentre Plus has sent to you (not handwritten)
  • National Insurance number card (not handwritten)

See the government website for more about National Insurance and how to apply for a National Insurance number, if you don't have one.

Evidence of income, savings and capital

We will ask you to provide evidence of your income and any savings or investments you may have. The following are examples of documents we accept. All documents must be original documents, not photocopies.

  • Self employed earnings form
  • Payslips. For you and your partner these must be for the last five weeks if you are paid weekly, or the last two months if you are paid monthly. All payslips must follow each other, with no gaps. For other people living with you, we can accept payslips for the last two weeks if they are paid weekly, or the last month if they are paid monthly
  • Your latest pension statement, student financial support notice or latest trading accounts
  • Your latest Child Benefit award letter from the Child Benefit Office, showing your current address, or your recent bank or building society statement showing payment of Child Benefit. We don't count your income from Child Benefit, but we need evidence that you get Child Benefit for your dependent children so that we know they are part of your household.
  • Your latest benefit award letter from Jobcentre Plus or The Pension Service, or tax credit award letter from HM Revenue and Customs
  • Bank, building society or post office account passbooks or statements. Statements must show all transactions for the last two full months. We can accept internet banking statements printed by you if they include the website address, name of the account holder, account number and sort code. We can't accept mini statements that just show a balance. For a post office card account we will accept just your latest statement
  • Share certificates or dividend statements for stocks, shares or bonds