Coronavirus - Talk Community support

As we enter a second lockdown, there continues to be a fantastic community response to supporting vulnerable residents in the county, ensuring they have what they need to stay safe and well during these difficult times.

Most residents have adapted to living with the Covid-19 pandemic, as have local community networks, parish councils and businesses, which continue to deliver support and services within their local areas. We encourage residents to continue using their own personal support networks, including family, friends and neighbours, to provide help during the second lockdown.

We have also re-launched our Talk Community Covid-19 Response Team to provide help and support for those residents in our communities who are most vulnerable or self-isolating. We have a team of council staff, working with hvoss and local community groups, who can help with basic requests, such as:

  • Going shopping for food
  • Collecting prescriptions from the pharmacy
  • Taking care of pets

If you need help and support

If you are struggling to cope, worried about how you will manage during the lockdown or are self-isolating and have nobody to help you, our Covid-19 Response Team can help.

To arrange help and support, please complete our online support form, either for yourself or on behalf of someone you know.

Complete our support form

You can also call us on 01432 260027 or email

We will provide reassurance and support over the coming weeks, to help you to live well in your own home, for as long necessary.

Privacy notice for Covid-19 request for support

Additional community information

Our WISH website (Wellbeing Information and Signposting for Herefordshire) provides information and links to over 100 local services and organisations, which are offering food delivery, groceries and online activities. These can really help make a difference when you are staying at home, especially if you live in more isolated areas.

If you would like to volunteer

If you are interested in becoming part of our volunteer support network, please contact hvoss on 01432 343932, email or visit the hvoss website.